Tracie Bevan

Management Level 3

I have recently completed BTEC Diploma Level 3 in Management under the support of Sylvia Jones.


I got off to a tricky start with changes to my tutor but once Sylvia was on board I gained clarity and massive levels of support.  

I though that NWCS and Sylvia were:


  • Brilliant at explaining things and making sure I received the right levels of support

  • Nothing is was problem, this was evident at points where I struggled to understand the desired outcomes of certain modules

  • Well balanced praise and developmental feedback

  • Clearly massively knowledgeable

  • A pleasure to work with


I also had my Customer Service Lead role made redundant in May and Sylvia completely understood that learning at this point was difficult and extended her support throughout this time.


I think if you could bottle her she'd be worth a fortune to your organisation !!